Bowen Research has found that public by 30 use just 12 percent of the features on their cell phones and feel frustrated and overwhelmed by cell phone complexity. And it’s not just exotic features adults struggle with, but even basics like checking voice mail, using address books and dialing. More than one third of the citizens by 30 surveyed by Bowen Research expressed “DEEP FRUSTRATION” ABOUT THEIR CELL PHONES.

Orginal post by Mike